DT
Dimakatso T
1 reviews | Active since Feb 2021
24 Nov 2021, 09:55
TFG bad service of Hell
TFG forensic blocked my account as it is a new account.. I am at the store holding on a call for 15 minutes and no answer at Forensic Department.. The service is bad and very poor.. I regret having an account with TFG and I would Not recommend it to anyone to open an account with them.
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TFG's replyOfficial
25 Nov 2021, 08:13 Good day Dimakatso We’re extremely sorry for the service you have received. It’s extremely important for us to deliver seamless customer service at all times, we are so sorry to have disappointed you. We appreciate you bringing this matter to our attention. We fully understand your frustration; we assure you that this issue will be dealt with immediately. Thank you for your patience, you will be receiving your reference number for this query shortly. Take care and be safe. Warm regards TFG Customer Support Team
TFG's reply25 Nov 2021, 08:13
Official
Good day Dimakatso We’re extremely sorry for the service you have received. It’s extremely important for us to deliver seamless customer service at all times, we are so sorry to have disappointed you. We appreciate you bringing this matter to our attention. We fully understand your frustration; we assure you that this issue will be dealt with immediately. Thank you for your patience, you will be receiving your reference number for this query shortly. Take care and be safe. Warm regards TFG Customer Support Team