TFG Bad Service and ********* business practice.

I recently discovered an account on my credit profile which was in "arrears" and incorrect information supp**** to Transunion

Called the TFG contact centre, paid up the entire balance and requested a paid up letter so I can have Transunion update my profile because waiting for TFG to do it was just a task beyond their capabilities.

I tried calling "recoveries"for nearly a week, always getting bounced around from Customer Service to Customer Service. Left messages, begged and pleaded for someone to call me back.... nothing!!!

The law clearly states that you are obligated to furnish me with a paid up letter and update Transunion.

I will hand this matter over to my attorney today and claim damages from TFG.

Pathetic that you staff cannot even provide me with a phone number for recoveries.