TFG bad service

At the end of May I purchased a pair of sneakers online. The sneakers were delivered on 8 June. Only to discover they delivered 2 right feet!!. Since then I have been trying to get the left foot or a new pair of sneakers. On calling the online customer service I was asked to send pics via e-mail which I did. To date I have sent numerous e-mails , called approx 6 times..with a reference. To date almost 2 months later, still no response. No one comes back with an answer as to what's happening. Every time I call someone else gives me the run around. I am sitting with two right feet....sneakers I have paid for which I can't wear and no-one cares. After being a client of the TFG group for over 20years this kind of service is pathetic. I am closing my account, can take my money elsewhere.Service sucks!!!