1 reviews | Active since Jul 2018
TFG
I’ve never being soo disappointed and angry at the same time, I placed my order online and I bought few items and one of them it was a new balance sneaker, I received an email telling me that my order was cancelled, called the call centre to find out what is happening I was told that it was cancelled due to know enough funds and I am wondering how because I have enough credit. I was putted from pillar to post by call center agents whom the last I spoke to was very rude and sarcastic, she then told me that the item is out of stock, I wanna find out how can the item be out of stock while it is available online, they couldn’t answer me on that, I urge TFG to send that sneaker to me at no cost added to my account just for false adverti*****t, as a consumer I have the right to buy what I see. That sneaker must be sent to me as a gift, I demand
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
