jJ
jairusd J

1 reviews | Active since Apr 2017

03 Nov 2020, 05:56

TFG ARE *******

These people who took over Jet store are the worst king of rogues and *******. *****ing from innocent customers. The different charges on the statement to look out for are call fees, letter fees(never recieced a letter in god knows when) and other stupid fees they charge customers. This kind of *****ing must stop. People need to stop buying and stop paying thier accounts with them until they start fixing thier roguish ways.

0
Replies (3)
TFG
TFG's reply03 Nov 2020, 08:14
Official
Dear Charlene 
 
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. 

This matter will be addressed and resolved with the highest priority.  
 
The reference number for this query will be emailed to you shortly.    
 
Kind Regards 
TFG Customer Support Team 
jJ
jairusd J's update09 Nov 2020, 09:44
Reviewer Update
No communication at all. Just this automatic reply on hello peter. Shame, *****from innocent people and cant own up to it.
jJ
jairusd J's update13 Nov 2020, 13:14
Reviewer Update
Still no contact from fochini for my query but still getting SMS for paying account. How wonderful