CK
Connor K
1 reviews | Active since Jun 2016
18 May 2021, 16:29
TFG ARE ******, ***** AND MANIPULATIVE
Foschini still refuse to exchange/return the dress I bought from them. Caela is the main person keeping promising me lies
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TFG's replyOfficial
19 May 2021, 17:26 Good day Connor Thank you for taking the time to share your experience with us, we would like to apologize for the frustration we have caused you – customer satisfaction is our top priority, we are truly sorry that was not demonstrated to you. We would love to take the opportunity to regain your trust; we completely understand how frustrated you are, we would be happy to turn this experience around for you. This matter will be addressed with the highest priority, your reference number will be sent to you shortly. Warm regards TFG Customer Support Team
TFG's reply19 May 2021, 17:26
Official
Good day Connor Thank you for taking the time to share your experience with us, we would like to apologize for the frustration we have caused you – customer satisfaction is our top priority, we are truly sorry that was not demonstrated to you. We would love to take the opportunity to regain your trust; we completely understand how frustrated you are, we would be happy to turn this experience around for you. This matter will be addressed with the highest priority, your reference number will be sent to you shortly. Warm regards TFG Customer Support Team