Tfg and Ram doesn't work well together.

I dont think the communication between tfg and Ram their couriers are clear. I bought goods online from tfg and I was told to wait 2-3 days, now I don't mind the wait. But the communication is awful!! I've been tracking my parcels and each time when I see how far it is, I expect it to be like that but some of my things were never delivered the day it was on its way, due to wrong address on the way bill. I'm livid because I put days out from my own business to wait for parcels that doesn't even arrive. Won't do online again