TD
Thabsile D

1 reviews | Active since Aug 2018

09 Aug 2018, 21:51

TFG AND EASTON BERRY ARE A BUNCH OF *******

I sent a complaint on 06/08/2018 complaining about TFG and Eston Berry. The TFG customer services responded saying that they will do an investigation and get back to me by Wednesday. No communication was made after that. Since no one wants to give me my paid up letter I have decided to go to the media as I have all the slips that show that I don't owe you. You guys over charged me R1 900. I gave you a fair chance to sort out the matter. I know I'm not the only one who has this problem I hope others will surface and expose the two companies for the ***** that they are doing.

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Replies (1)
TFG
TFG's reply10 Aug 2018, 08:34
Official

Good day thabsiled13

We’re so sorry to hear you have been having a bad experience! This definitely isn’t what we want to hear, and we’ll be sure to address the issue to ensure this doesn’t happen again. We’ve passed your details on to the manager, who will get in touch with you directly.

Thanks,

The Customer Support team