TFG *****

I did get a response. They informed me they could not carry on with investigation they needed to hear from my bank directly. What a joke. NO bank with phone on behalf of the customer. And I still have one question for TFG... When someone orders an item online, you have to give address, email, phone number or any information so that the item can be delivered. THERE IS NOTHING ON THE SYSTEM, NO PROOF OF ANYTHING JUST THE AMOUNT I PAID. Now where and how does someone "buy something" but nothing after that.