Terrible, traumatising service. I will never insure anything with this insurance company and will discourage anyone I know from ever considering them.

I bought a phone at Foschini and insured it with TFG Insurance. Phone broke and I took it in on July 12th. I was told process would take 2 weeks. The company sent me from pillar to post with cryptic sms communications which were sent only after I called their call centre and made me go back and forth to the store and I still didn't have my phone after 7 weeks of chasing them. I was made to feel like I'm a crazy person when I asked questions no one could answer. This is terrible client service and I would advise everyone against insuring anything with this insurance company.