GS
Gert S
1 reviews | Active since Aug 2020
21 Sept 2020, 12:42
Terrible Service on Attempting to Activate Account
Terrible service, spoke to 3 people - two out of the 3 gave me info that differs and is not even the same the 3rd person told me to hold on and then cancelled my call just for me to start all over again. All i wanted was to reactivate my account but they could not assist me with something that is so simple and quick. Please give your staff proper training to assist accordingly. DO NOT ACTIVATE MY ACCOUNT, not interested anymore.
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TFG's replyOfficial
22 Sept 2020, 10:56Dear Gert Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
TFG's reply22 Sept 2020, 10:56
Official
Dear Gert Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team