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Paballo M
1 reviews | Active since Jan 2020
02 Jan 2020, 22:04
Terrible service from TFG online servicr
Made an online purchase from Totalsports on the 6th of December 2019 and i received an email from TFG about my order being cancelled due to insufficient or damaged stock by the time it reached the warehouse.
On the 11th i sent an email to *** requesting a refund after i called them, until today i still haven’t received my refund. The TFG online service is terrible am never placing an order again
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Replies (1)
TFG's replyOfficial
04 Jan 2020, 11:26Dear Paballo Mo***eng
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be emailed to you shortly.
Kind Regards
TFG Customer Support Team
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be emailed to you shortly.
Kind Regards
TFG Customer Support Team
TFG's reply04 Jan 2020, 11:26
Official
Dear Paballo Mo***eng
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be emailed to you shortly.
Kind Regards
TFG Customer Support Team
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be emailed to you shortly.
Kind Regards
TFG Customer Support Team