nM
neo M

1 reviews | Active since Aug 2013

19 Apr 2017, 14:29

Terrible Service

<p>I had a American Swiss Account which was handed over with VERICRED and i paid it off over a year already and it is still not updated on ITC, I emailed TFG customer service and they advised i send my report, i sent it over a month ago and there was still no changes, I called in again and was on hold most of the time for over 6-10 minute using my own ****en airtime..</p> <p>I emailed Roefkah my report a few times and every time she requsets a latest one. which i have to request at transunion at a cost, I called in again spoke to Tammy allegdely the supervisor who promised to get my information updated by Friday the 21/04/2017</p> <p> </p> <p>THIS ****EN THING AFFECTS MY CREDIT SCORE< I HAVE PAID TFG PLEASE UPDATE ACCORDINGLY</p> <p>ROEFKAH FERREIRA IS SO ***********...PLEASE GIVE A JOB TO SOMEONE WHO NEEDS IT</p>

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Replies (1)
TFG
TFG's reply19 Apr 2017, 16:54
Official

Good day neozin,

Please accept our sincere apologies for any inconvenience and frustration caused.

We have escalated your comment to the Recoveries Department and a senior will revert shortly with feedback.

Thank you for contacting us regarding your experience.

Kind regards

The Customer Support Team