VN
Virginia N
1 reviews | Active since Jul 2017
28 Nov 2020, 21:28
Terrible online support
TFG World your online support is terrible, 3 days of follow-ups and no help at all. Your consultants and stores @HomeLivingSpace table bay do not know what happened to my order that has apparently been delivered to @homelivingspace table bay mall. Pargo could not tell me where my order is when your email clearly stated that I can contact them to for follow up. Please refund me for the purchase, I am no longer interested.
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TFG's replyOfficial
29 Nov 2020, 11:34 Dear Virginia Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
TFG's reply29 Nov 2020, 11:34
Official
Dear Virginia Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team