AM
Amanda M
1 reviews | Active since Aug 2015
06 Aug 2019, 11:20
Terrible online store and customer service
The service is just terrible on their online shopping. They post things as in stock and you place an oder few days later you get an email informing you that they have cancelled your order because of insufficient stock. And then their response takes days and you can see that they don't care at all.
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TFG's replyOfficial
06 Aug 2019, 13:54Good day Amanda
We can understand your frustration and wish to advise that we have escalated your complaint ot our E-commerce Operations team for urgent assistance.
Your reference number for this escalation is RM192739.
Kind regards
The Customer Support Team
We can understand your frustration and wish to advise that we have escalated your complaint ot our E-commerce Operations team for urgent assistance.
Your reference number for this escalation is RM192739.
Kind regards
The Customer Support Team
TFG's reply06 Aug 2019, 13:54
Official
Good day Amanda
We can understand your frustration and wish to advise that we have escalated your complaint ot our E-commerce Operations team for urgent assistance.
Your reference number for this escalation is RM192739.
Kind regards
The Customer Support Team
We can understand your frustration and wish to advise that we have escalated your complaint ot our E-commerce Operations team for urgent assistance.
Your reference number for this escalation is RM192739.
Kind regards
The Customer Support Team