Terrible customer service from TFG

My order was placed on the 07/07, hoping that this time stock will be picked correctly and dispatched timelessly.

The order consists of 8 waybills and two of the waybills thats been delivered has incorrect stock supp****, escalated this issue to the TFG online customer service and was simply advised that I can go into store for the exchange or complete a collection request form for this stock to be uplifted. The problem I have with this is that I need to wait on my credit, replace an online order for the stock that I want and pay for delivery due to your incompetence.

Inconviencing your customer due to your staffs lack of attention to detail is not fair, if you as a retailer supply incorrect stock you should be correcting it by arranging for that stock to be uplifted and replace it with the correct stock. I refuse to be inconvienced any further, I hope that this query is allocated to someone that can get this sorted and not tell me what they cant do for me!