1 reviews | Active since Jul 2011
Terrible Customer Service
So I have been trying to get in contact with someone at TFG Account Services who can remove a flag on my account. I have sent all requested documentation, called numerous times, left messages and am yet to receive a call back from the relevant department. I have wasted so much time and talk time on my phone and have not been able to get help from anyone within the TFG call centre. I had 3 different agents telling me their supervisor would call back and no calls received. All I want is for a flag to be removed from my account.
Good day jefthasm
Thank you for your comment.
The information has been brought to our attention and will be escalated to the Customer Service department for assistance.
We thank you for contacting us in this regard and assure you of our best service at all times.
Kind Regards
The Customer Support Team
Good day jefthasm
Thank you for your comment.
The information has been brought to our attention and will be escalated to the Customer Service department for assistance.
We thank you for contacting us in this regard and assure you of our best service at all times.
Kind Regards
The Customer Support Team