NZ
Nzolo Z

1 reviews | Active since Nov 2021

14 Nov 2021, 21:08

Terrible customer service

Bought a necklace online and they gave me the wrong order. Called them and they said they will get can arrange a pick up in 5 business days. Tomorrow will count as day 9 . Still they have not called me

0
Replies (2)
TFG
TFG's reply15 Nov 2021, 17:12
Official
Dear Nzolo  Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority.  The reference number for this query will be sent to you via SMS shortly.     Kind Regards TFG Customer Support Team
NZ
Nzolo Z's update19 Nov 2021, 11:56
Reviewer Update
I’m still waiting