Terrible customer care from TFG

Terrible customer care and new accounts handling process What a terrible experience I have had with their customer care. I put an application through 6 days ago have constantly been following up and been promised call backs which never happen. Absolutely a waste of time.

What happens..... Was.... I tried signing up for an account on my whatsapp and in the store, both on Sunday the 1st of December , it was declined due to two applications send on one day,thinking it might be *****ulent (as the consultant explained on Monday)

I was asked (on Tuesday 03 of December) to send through my ID, payslip and 3 months bank statements again on email after sending it through on whatsapp TFG group....

my ID number was used as the subjects on my email as they requested

Wednesday I received an email, I need to go into the store so they can follow up on my application

The branch could not assist as their was nothing, I showed them my emails that I received from customer care

They phoned for assistance and then logged a complaint as it was just as frustrating to them as it was for me now, not getting any feedback, no one knowing what's going on.

I still have not received any feedback on my application...

CS-*** was logged by totalsport them self CD-*** was logged by me Still nothing