LM
Lerato M
1 reviews | Active since Mar 2019
14 Apr 2021, 18:59
subscription I didn't agree to
My account statement shows R29.99 been taken off to pay Tfg escape since January I have never sign up or allowed this subscription ,I'm not going to pay that I need proof that I have signed up plus your calls are recorded I need the recording I DID NOT AGREE TO THIS
Helpful (0)
Replies (3)0
Replies (3)
TFG's replyOfficial
15 Apr 2021, 07:01Dear Lerato
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services. This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly. Kind Regards TFG Customer Support Team
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services. This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly. Kind Regards TFG Customer Support Team
TFG's reply15 Apr 2021, 07:01
Official
Dear Lerato
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services. This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly. Kind Regards TFG Customer Support Team
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services. This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly. Kind Regards TFG Customer Support Team
LM
Lerato M's updateReviewer Update
30 Apr 2021, 19:44Its been 2 weeks now and you still haven't done anything I didn't subscribe to the stupid magazine cancel and and pay back my money if you dont have proof that i have subscribed which I never did
LM
Lerato M's update30 Apr 2021, 19:44
Reviewer Update
Its been 2 weeks now and you still haven't done anything I didn't subscribe to the stupid magazine cancel and and pay back my money if you dont have proof that i have subscribed which I never did
LM
Lerato M's updateReviewer Update
13 May 2021, 19:25Its almost a month now and my account hasn't been refunded for the magazine I NEVER subscribed to, everytime you guys call I always tell you I don't want it "NOT INTERESTED " in any of your Subscriptions you activated in any case please refund my account you still haven't solved this matter
LM
Lerato M's update13 May 2021, 19:25
Reviewer Update
Its almost a month now and my account hasn't been refunded for the magazine I NEVER subscribed to, everytime you guys call I always tell you I don't want it "NOT INTERESTED " in any of your Subscriptions you activated in any case please refund my account you still haven't solved this matter