SD
Sindiswa D
1 reviews | Active since Dec 2015
07 Dec 2021, 11:23
STOP THE HARRASSING PHONECALLS.
Good day
I am currently being harrassed by members of your call center who call me almost everyday trying to sell me one product or another. I have made numerous requests for these phonecalls to be stopped especially the phonecalls made to my work landline, this disturbs the whole office as my phone rings non-stop. Please sort this out and stop calling me.
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TFG's replyOfficial
08 Dec 2021, 17:07Good day Sindiswa Thank you so much for sharing your experience with us; we completely understand how frustrating this must be. We sincerely apologize for the inconvenience caused. We will definitely raise and escalate your concern in order for this matter to be addressed. We understand how critical we are in the role of supporting you and will most definitely be implementing solutions to ensure that this issue does not occur in future. This matter will be addressed with the highest priority, your reference number will be sent to you shortly. Warm regards TFG Customer Support Team
TFG's reply08 Dec 2021, 17:07
Official
Good day Sindiswa Thank you so much for sharing your experience with us; we completely understand how frustrating this must be. We sincerely apologize for the inconvenience caused. We will definitely raise and escalate your concern in order for this matter to be addressed. We understand how critical we are in the role of supporting you and will most definitely be implementing solutions to ensure that this issue does not occur in future. This matter will be addressed with the highest priority, your reference number will be sent to you shortly. Warm regards TFG Customer Support Team