Stinky poor service

I REGRET JOINING THE TFG, THIS ****** COMPANY IS UNDERMINING ME!!! I don't know how long must I wait for them to give me a feedback on their damn investigation. THEIR FACEBOOK INVESTIGATOR HAS STARTED IGNORING ME WHEN I DEMAND FEEDBACK ON THE SO CALLED INVESTIGATION THAT THEY CLAIM TO BE BUSY WITH. I'VE SENT AN EMAIL TO ONE OF YOUR CREDIT COLLECTIONS ADMINISTRATOR AND HE IS ALSO IGNORING ME. I WILL NEVER PAY MY ACCOUNT UNTIL YOUR DONE WITH YOUR INVESTIGATION!