EM
Eusebia M
1 reviews | Active since Jul 2015
08 Jan 2019, 17:31
Still waiting for statement
I requested for my statement from January 2018 I still haven't received my statements u have handed me over to collection even wen I made means of arranging I'm paying extra for wat I don't know I have logged a case so I need my statements
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TFG's replyOfficial
10 Jan 2019, 11:39Good day KARABO2,
Thank you for your comment.
A request for statements have been sent to the Collections Agency and will be sent to your e-mail address shortly.
Kindly note, when a payment arrangement is made and the arrangement is not met; the account can be charged off to an external collections agency. The terms and conditions have been sent to you in the e-mail communications.
Kind Regards
The Customer Support Team
Thank you for your comment.
A request for statements have been sent to the Collections Agency and will be sent to your e-mail address shortly.
Kindly note, when a payment arrangement is made and the arrangement is not met; the account can be charged off to an external collections agency. The terms and conditions have been sent to you in the e-mail communications.
Kind Regards
The Customer Support Team
Best regards,
TFG's reply10 Jan 2019, 11:39
Official
Good day KARABO2,
Thank you for your comment.
A request for statements have been sent to the Collections Agency and will be sent to your e-mail address shortly.
Kindly note, when a payment arrangement is made and the arrangement is not met; the account can be charged off to an external collections agency. The terms and conditions have been sent to you in the e-mail communications.
Kind Regards
The Customer Support Team
Thank you for your comment.
A request for statements have been sent to the Collections Agency and will be sent to your e-mail address shortly.
Kindly note, when a payment arrangement is made and the arrangement is not met; the account can be charged off to an external collections agency. The terms and conditions have been sent to you in the e-mail communications.
Kind Regards
The Customer Support Team
Best regards,