1 reviews | Active since May 2016

07 May 2021, 21:34

*****ing from a poor pensioner

My mom who is a pensioner has a Foshini account. Foshini *******ly added some insurance premium to her account. She has went to the branch numerous times to cancel this R37 insurance, without any joy. Since last year. How can a business of your magnitude take money from a 65-year-old woman who receives a government pension. You should be ashamed of yourself. Then you threaten to blacklist her even though she has told you to cancel this policy

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Replies (1)
TFG
TFG's reply09 May 2021, 12:54
Official
Dear Tumelo

Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services. 

This matter will be addressed and resolved with the highest priority.  

The reference number for this query will be sent to you via SMS shortly.    

Kind Regards 

TFG Customer Support Team