MH
Mokopa H
1 reviews | Active since Aug 2012
07 Jun 2023, 09:23
Stalking tendencies
I opened an account at The Fix, 2 months ago. The account was approved without hassles. But I was never ready for the amount of call I would get from TFG sales/insurance people, I mean I get 10+ calls a day. I don't know how many calls I blocked from TFG. I wonder how the calls are if you are behind with the payments. At one point there was a product called ***** Alert that was activated without my consent. I had to call and cancel it. I am regretting the decision to open this account. I am thinking of closing it, because WOW!!!
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TFG's replyOfficial
07 Jun 2023, 10:33Hello Ms Huma
Thank you for sharing your experience with us.
We're sorry to hear about the negative experience you've had with us. We understand that your time is valuable and it is not our intention to disrupt our customers daily routine or to cause inconvenience.
Your feedback is valuable to us, and we will make resolving your concerns our top priority while ensuring speedy and efficient assistance.
We will send you a reference number shortly and keep you updated on our progress. Thank you for your understanding and patience.
TFG Customer Support Team
Thank you for sharing your experience with us.
We're sorry to hear about the negative experience you've had with us. We understand that your time is valuable and it is not our intention to disrupt our customers daily routine or to cause inconvenience.
Your feedback is valuable to us, and we will make resolving your concerns our top priority while ensuring speedy and efficient assistance.
We will send you a reference number shortly and keep you updated on our progress. Thank you for your understanding and patience.
TFG Customer Support Team
Best regards,
TFG's reply07 Jun 2023, 10:33
Official
Hello Ms Huma
Thank you for sharing your experience with us.
We're sorry to hear about the negative experience you've had with us. We understand that your time is valuable and it is not our intention to disrupt our customers daily routine or to cause inconvenience.
Your feedback is valuable to us, and we will make resolving your concerns our top priority while ensuring speedy and efficient assistance.
We will send you a reference number shortly and keep you updated on our progress. Thank you for your understanding and patience.
TFG Customer Support Team
Thank you for sharing your experience with us.
We're sorry to hear about the negative experience you've had with us. We understand that your time is valuable and it is not our intention to disrupt our customers daily routine or to cause inconvenience.
Your feedback is valuable to us, and we will make resolving your concerns our top priority while ensuring speedy and efficient assistance.
We will send you a reference number shortly and keep you updated on our progress. Thank you for your understanding and patience.
TFG Customer Support Team
Best regards,