Sportscene tfg group online experience zero stars

Would rate my experience as zero to non almost 2 weeks ago I placed an online order made payment etc order was said to be processed after a day or two I received an email saying I have not made a payment I sent tfg a mail saying look my acc was debited how is this possible a day later I received another email saying we sorry your order has been canceled due to stock being unavailable

Eventually after sending several emails someone responded to my email this week regarding my order so I thought okay due to the pandemic things are a tad crazy il give them a break

I saw a pair of sneakers I wanted to purchase online went through to check out only to find their online portal was giving me issues eventually my order went through after an hour or so I received an email saying there is no stock in size 5 after my order was checked out

I went onto ig to voice my opinions only to get a rude reply from sport scene the customer service at tfg group and sport scene is terrible