1 reviews | Active since Jul 2018
Sportscene and Archive
9:15 I decide I need some sneakers, so i head over to Greenacres. First stop sportscene, after browsing for about 10 minutes with a store assistant hovering around me, without even greeting or asking if I need help. I decide to leave because of ****ty service. 9:30 Next stop archive, empty store, definitely going to get good service. Not a effing chance. 10 minutes and all the sales staff is standing around the till chatting, the lady who i presume is the manager is chatting on her phone.
Now this is not the first time I experience **** service from these stores, but it is definitely the last. Please remind your staff they work for the store they dont own it. Go to your Baywest store and you'll see what great service is.
Good day Carlt84
We’re so sorry to hear you had a bad experience in our store! This definitely isn’t what we want to hear, and we’ll be sure to address the issue to ensure this doesn’t happen again. We’ve passed your details on to the manager, who will get in touch with you directly.
Thanks,
The Customer support team
Good day Carlt84
We’re so sorry to hear you had a bad experience in our store! This definitely isn’t what we want to hear, and we’ll be sure to address the issue to ensure this doesn’t happen again. We’ve passed your details on to the manager, who will get in touch with you directly.
Thanks,
The Customer support team
Good day Carlt84
I have escalated the above again directly to our Sports Operations and requested for someone to provide feedback urgently on the logged complaint.
Yours sincerely,
The Customer support team
Good day Carlt84
I have escalated the above again directly to our Sports Operations and requested for someone to provide feedback urgently on the logged complaint.
Yours sincerely,
The Customer support team