CM
Carmen M
1 reviews | Active since Apr 2015
19 Nov 2019, 13:17
so unfair and no one has rep****
It is with great regret that Im complaining this way, paid up the debt that you, Foschini, obviously part of TFG has sold the account to DMC, and now that the account is paid up, DMC has send payment information to Credit Bureau, but seems like Foschini just don't care, I honoured the obligation, please to whome it may concern, you at Foschini that listed me and DMC twice for one account, also even though you sold the account please rectify it your side
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Replies (3)CM
Carmen M's updateReviewer Update
19 Nov 2019, 17:52they removed the Foschini/DMC as they told me its for TFG/Foschini to send to credit bureau and send proof once you get the info from DMC that it has been settled, like really now YOU are the one's that listed me first, so send the proof I have paid, DMC advised me its for Foschini to take off theirs, as now I have been listed twice for one account, soooooooo not fair, I honourd the payemt, so stick to you Obligation and clear my name as you at foshini listed me first,,, DMC did their part, when you sold the account You at FOSCHINI/ TFG,should have noted and taken it off see that you had no dealings in my account anymore, with all due respect, if my message is not to your liing, my sincere apologies, TAKE IT OFF, Why did you leave it on the credit bureau's status see that you at TFG knew what it will do, was it out of..... in the first place see that you knew my account was sold to them, I will screen shot your reply and let DMC know that TFG said they are liable and responsible to take of both, to take oh ( IM NOT SHOUTING) as it was listed before you SOLD THE ACCOUNT TO DMC, this is just spite full and I will go through lengths to see that my name is cleared, I did a lot of sacrifices for TFG and DMC to through it down the drain, I know my rights,
CM
Carmen M's update19 Nov 2019, 17:52
Reviewer Update
they removed the Foschini/DMC as they told me its for TFG/Foschini to send to credit bureau and send proof once you get the info from DMC that it has been settled, like really now YOU are the one's that listed me first, so send the proof I have paid, DMC advised me its for Foschini to take off theirs, as now I have been listed twice for one account, soooooooo not fair, I honourd the payemt, so stick to you Obligation and clear my name as you at foshini listed me first,,, DMC did their part, when you sold the account You at FOSCHINI/ TFG,should have noted and taken it off see that you had no dealings in my account anymore, with all due respect, if my message is not to your liing, my sincere apologies, TAKE IT OFF, Why did you leave it on the credit bureau's status see that you at TFG knew what it will do, was it out of..... in the first place see that you knew my account was sold to them, I will screen shot your reply and let DMC know that TFG said they are liable and responsible to take of both, to take oh ( IM NOT SHOUTING) as it was listed before you SOLD THE ACCOUNT TO DMC, this is just spite full and I will go through lengths to see that my name is cleared, I did a lot of sacrifices for TFG and DMC to through it down the drain, I know my rights,
CM
Carmen M's updateReviewer Update
19 Nov 2019, 18:38PART B CONSUMER RIGHTS
RIGHT TO ACCESS AND CHALLENGE CREDIT RECORDS AND INFORMATION
20
(1) When a consumer request a credit report, the credit report must disclose the same information that will be displayed to other parties when such repot is provided
( well in my case its not as Foschini and DMC listed me twice for the same account , as to why did they not remove it see that in the long run they can do nothing)
(2)
If the accuracy of the consumer credit information has been challenge by a consumer in terms of section 72 (3) (a) and (b) of the act the person to whom the challenge has been made must take the steps set out in section 72 (3) within 20 business days after filling of the challenge
(3)
If the information is removed in terms of section 72 (3) (b) , the Credit Bureau must inform the consumer and all parties to whom the information has been reported in the previous 20 business days as well as all other credit bureau's about the inaccuracy
( so how can that happen if TFG has not given any credit bureau an update or inform DMC about the do and don'ts as to when it comes to an account being sold, when you sold my account, it was YOUR- TFG/FOSCHINIS obligation to contact credit bureau and before DMC listed my account, how can they take of both with your information gathered as the company who has listed me
really now?
RIGHT TO ACCESS AND CHALLENGE CREDIT RECORDS AND INFORMATION
20
(1) When a consumer request a credit report, the credit report must disclose the same information that will be displayed to other parties when such repot is provided
( well in my case its not as Foschini and DMC listed me twice for the same account , as to why did they not remove it see that in the long run they can do nothing)
(2)
If the accuracy of the consumer credit information has been challenge by a consumer in terms of section 72 (3) (a) and (b) of the act the person to whom the challenge has been made must take the steps set out in section 72 (3) within 20 business days after filling of the challenge
(3)
If the information is removed in terms of section 72 (3) (b) , the Credit Bureau must inform the consumer and all parties to whom the information has been reported in the previous 20 business days as well as all other credit bureau's about the inaccuracy
( so how can that happen if TFG has not given any credit bureau an update or inform DMC about the do and don'ts as to when it comes to an account being sold, when you sold my account, it was YOUR- TFG/FOSCHINIS obligation to contact credit bureau and before DMC listed my account, how can they take of both with your information gathered as the company who has listed me
really now?
CM
Carmen M's update19 Nov 2019, 18:38
Reviewer Update
PART B CONSUMER RIGHTS
RIGHT TO ACCESS AND CHALLENGE CREDIT RECORDS AND INFORMATION
20
(1) When a consumer request a credit report, the credit report must disclose the same information that will be displayed to other parties when such repot is provided
( well in my case its not as Foschini and DMC listed me twice for the same account , as to why did they not remove it see that in the long run they can do nothing)
(2)
If the accuracy of the consumer credit information has been challenge by a consumer in terms of section 72 (3) (a) and (b) of the act the person to whom the challenge has been made must take the steps set out in section 72 (3) within 20 business days after filling of the challenge
(3)
If the information is removed in terms of section 72 (3) (b) , the Credit Bureau must inform the consumer and all parties to whom the information has been reported in the previous 20 business days as well as all other credit bureau's about the inaccuracy
( so how can that happen if TFG has not given any credit bureau an update or inform DMC about the do and don'ts as to when it comes to an account being sold, when you sold my account, it was YOUR- TFG/FOSCHINIS obligation to contact credit bureau and before DMC listed my account, how can they take of both with your information gathered as the company who has listed me
really now?
RIGHT TO ACCESS AND CHALLENGE CREDIT RECORDS AND INFORMATION
20
(1) When a consumer request a credit report, the credit report must disclose the same information that will be displayed to other parties when such repot is provided
( well in my case its not as Foschini and DMC listed me twice for the same account , as to why did they not remove it see that in the long run they can do nothing)
(2)
If the accuracy of the consumer credit information has been challenge by a consumer in terms of section 72 (3) (a) and (b) of the act the person to whom the challenge has been made must take the steps set out in section 72 (3) within 20 business days after filling of the challenge
(3)
If the information is removed in terms of section 72 (3) (b) , the Credit Bureau must inform the consumer and all parties to whom the information has been reported in the previous 20 business days as well as all other credit bureau's about the inaccuracy
( so how can that happen if TFG has not given any credit bureau an update or inform DMC about the do and don'ts as to when it comes to an account being sold, when you sold my account, it was YOUR- TFG/FOSCHINIS obligation to contact credit bureau and before DMC listed my account, how can they take of both with your information gathered as the company who has listed me
really now?
TFG's replyOfficial
20 Nov 2019, 08:53Good day Carmen
Thank you for your response.
We wish to advise that we have escalated your complaint to our Recoveries team for urgent assistance and will revert back to you as soon as possible.
Kind regards
The Customer Support Team
Thank you for your response.
We wish to advise that we have escalated your complaint to our Recoveries team for urgent assistance and will revert back to you as soon as possible.
Kind regards
The Customer Support Team
TFG's reply20 Nov 2019, 08:53
Official
Good day Carmen
Thank you for your response.
We wish to advise that we have escalated your complaint to our Recoveries team for urgent assistance and will revert back to you as soon as possible.
Kind regards
The Customer Support Team
Thank you for your response.
We wish to advise that we have escalated your complaint to our Recoveries team for urgent assistance and will revert back to you as soon as possible.
Kind regards
The Customer Support Team