AB
Ameet B
1 reviews | Active since May 2013
12 Apr 2021, 10:51
Slow slow customer services to a simple query
I've sent a email 21 February 2021 on warranty query. Your service is pathetic waiting 2 months to just get an answer. Its still unanswered and I'm getting responses to say you're working on it. Come on, I was interested 2 months ago in this product!
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TFG's replyOfficial
12 Apr 2021, 14:52Dear Ameet Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via sms shortly. Kind Regards TFG Customer Support Team
TFG's reply12 Apr 2021, 14:52
Official
Dear Ameet Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via sms shortly. Kind Regards TFG Customer Support Team