NP
Nade P
1 reviews | Active since Sept 2022
25 Mar 2023, 21:50
*****s
I have been receiving calls from consultants regarding my account they called me once of which I answered and I was charged R80 for just speaking to rude,pathetic,mannerless disrespectful persons.their customer services is disgusting. They don’t know how to speak to customers they are rude and we don’t deserve to be treated as such. I’m being charged for calls I didn’t even answer foschini/TFG is a money making pyramid **** your account never decreases no matter how you pay. *****s
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Replies (2)NP
Nade P's updateReviewer Update
25 Mar 2023, 21:54I’m reporting them to ombudsman!
NP
Nade P's update25 Mar 2023, 21:54
Reviewer Update
I’m reporting them to ombudsman!
TFG's replyOfficial
27 Mar 2023, 07:20 Dear Nade
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
TFG's reply27 Mar 2023, 07:20
Official
Dear Nade
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team