JL
Jonathan L

1 reviews | Active since Aug 2019

02 Sept 2022, 12:58

Simple query takes so long to get an answer

I've emailed how many times to get a statement as I want to pay my account off and it's take more thank a week this is pathetic

0
Replies (2)
TFG
TFG's reply02 Sept 2022, 15:21
Official
Dear Jonathan    
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority.  The reference number for this query will be sent to you via SMS shortly.    
Kind Regards TFG Customer Support Team
 
JL
Jonathan L's update03 Sept 2022, 08:03
Reviewer Update
Still waiting