LM
Lethabo M
1 reviews | Active since Mar 2019
08 Jun 2023, 20:45
Service that will show you your wits...
for several months now I have been getting issues with the service centre at TFG. Unanswered calls, no response to email, unpicked up returns. Service that will make you drop to the ground face first. Unknown charges to my account, no answers.
Helpful (0)
Replies (4)0
Replies (4)
TFG's replyOfficial
09 Jun 2023, 10:27Hello Lethabo
Thank you for sharing your experience with us. We're sorry for any frustration you may have experienced, and we apologize for any inconvenience caused.
We take your feedback seriously and will work tirelessly to address the issue as soon as possible. We understand the importance of delivering consistent and excellent customer service, and we will take steps to ensure that this issue does not happen again.
We will send you a reference number shortly and keep you updated on our progress. Thank you for your understanding and patience.
TFG Customer Support Team
Thank you for sharing your experience with us. We're sorry for any frustration you may have experienced, and we apologize for any inconvenience caused.
We take your feedback seriously and will work tirelessly to address the issue as soon as possible. We understand the importance of delivering consistent and excellent customer service, and we will take steps to ensure that this issue does not happen again.
We will send you a reference number shortly and keep you updated on our progress. Thank you for your understanding and patience.
TFG Customer Support Team
TFG's reply09 Jun 2023, 10:27
Official
Hello Lethabo
Thank you for sharing your experience with us. We're sorry for any frustration you may have experienced, and we apologize for any inconvenience caused.
We take your feedback seriously and will work tirelessly to address the issue as soon as possible. We understand the importance of delivering consistent and excellent customer service, and we will take steps to ensure that this issue does not happen again.
We will send you a reference number shortly and keep you updated on our progress. Thank you for your understanding and patience.
TFG Customer Support Team
Thank you for sharing your experience with us. We're sorry for any frustration you may have experienced, and we apologize for any inconvenience caused.
We take your feedback seriously and will work tirelessly to address the issue as soon as possible. We understand the importance of delivering consistent and excellent customer service, and we will take steps to ensure that this issue does not happen again.
We will send you a reference number shortly and keep you updated on our progress. Thank you for your understanding and patience.
TFG Customer Support Team
LM
Lethabo M's updateReviewer Update
09 Jun 2023, 10:33 Thank you Rene,
I very much appreciate your very concise and clear explanation you have offered to me.
It goes without saying that the emotions I had before our interaction have all been melted away by your kindness and eagerness to help. I hope I was not disrespectful during our interaction, I apologize if I was.
I very much appreciate your very concise and clear explanation you have offered to me.
It goes without saying that the emotions I had before our interaction have all been melted away by your kindness and eagerness to help. I hope I was not disrespectful during our interaction, I apologize if I was.
LM
Lethabo M's update09 Jun 2023, 10:33
Reviewer Update
Thank you Rene,
I very much appreciate your very concise and clear explanation you have offered to me.
It goes without saying that the emotions I had before our interaction have all been melted away by your kindness and eagerness to help. I hope I was not disrespectful during our interaction, I apologize if I was.
I very much appreciate your very concise and clear explanation you have offered to me.
It goes without saying that the emotions I had before our interaction have all been melted away by your kindness and eagerness to help. I hope I was not disrespectful during our interaction, I apologize if I was.
LM
Lethabo M's updateReviewer Update
09 Jun 2023, 10:36Thank you Rene,
I very much appreciate your very concise and clear explanation you have offered to me.
It goes without saying that the emotions I had before our interaction have all been melted away by your kindness and eagerness to help. I hope I was not disrespectful during our interaction, I apologize if I was.
I very much appreciate your very concise and clear explanation you have offered to me.
It goes without saying that the emotions I had before our interaction have all been melted away by your kindness and eagerness to help. I hope I was not disrespectful during our interaction, I apologize if I was.
LM
Lethabo M's update09 Jun 2023, 10:36
Reviewer Update
Thank you Rene,
I very much appreciate your very concise and clear explanation you have offered to me.
It goes without saying that the emotions I had before our interaction have all been melted away by your kindness and eagerness to help. I hope I was not disrespectful during our interaction, I apologize if I was.
I very much appreciate your very concise and clear explanation you have offered to me.
It goes without saying that the emotions I had before our interaction have all been melted away by your kindness and eagerness to help. I hope I was not disrespectful during our interaction, I apologize if I was.
TFG's replyOfficial
09 Jun 2023, 10:51Hello Lethabo😊
Thank you for sharing your feedback with us.
It brings us absolute joy to learn that our efforts to provide excellent customer service and high-quality products/services have made a positive impact on your experience with our company.
Your feedback is valuable to us and we will continue to strive to exceed your expectations.
Thanks again for choosing our company and we look forward to the opportunity of serving you again in the future!
TFG Customer Support Team
Thank you for sharing your feedback with us.
It brings us absolute joy to learn that our efforts to provide excellent customer service and high-quality products/services have made a positive impact on your experience with our company.
Your feedback is valuable to us and we will continue to strive to exceed your expectations.
Thanks again for choosing our company and we look forward to the opportunity of serving you again in the future!
TFG Customer Support Team
TFG's reply09 Jun 2023, 10:51
Official
Hello Lethabo😊
Thank you for sharing your feedback with us.
It brings us absolute joy to learn that our efforts to provide excellent customer service and high-quality products/services have made a positive impact on your experience with our company.
Your feedback is valuable to us and we will continue to strive to exceed your expectations.
Thanks again for choosing our company and we look forward to the opportunity of serving you again in the future!
TFG Customer Support Team
Thank you for sharing your feedback with us.
It brings us absolute joy to learn that our efforts to provide excellent customer service and high-quality products/services have made a positive impact on your experience with our company.
Your feedback is valuable to us and we will continue to strive to exceed your expectations.
Thanks again for choosing our company and we look forward to the opportunity of serving you again in the future!
TFG Customer Support Team