*** Service, Angry Customer, issue still not resolved!!

I received the ****pest service ever from the Markhams and Total Sports in maponya mall. Where the cashiers couldn’t assist me and asked me to stand one side while assisting other customers. I stood and thought they tried finding out how to assist me, but after about 4/5 customers went passed they still didn’t have a Solution for me. I made multiple calls over the period of 2 weeks and I’m yet to get properly assisted, I also sent multiple emails and I don’t even think they’re being received. I have proof of all calls and emails I sent. With regards to the in store experience in Markhams that was the worst, they gave me a phone to call customer care but the music was way too loud, while speaking on the phone the cashier tried to speak to me also I’m sure the QA team did pick up on that call as well.

I also work with clients so I didn’t want to complain because I know how it is but this is to be addressed as I’m yet to be assisted