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<p>So here I am very ready for Black Friday, I decide to place an order on Markhams as BF started fairly early there. Date being the 24th I paid the 25th as the first payment did not go through. I got confirmation of payment and all. </p> <p>The 29th some rude man decides to call me and tell me I had not made a payment when I had. So I sent the proof and the story then changed to not making a payment to your order is ready to be picked up by courier on the 30th. This after no one called me with feedback and I had to call in myself. </p> <p>At about 15h21 I get called that my order will have to be cancelled because they have no way of processing my payment and this is a known glitch when paying with both account and cash. </p> <p>So here's my thing, why must I forfeit my order because you have a technical glitch that is KNOWN by the way. I did everything I was supposed to do as a customer. Why did TFG not do their homework with this online shopping thing? Never in my many years of online shopping has someone told me I will not get my order and it's their fault but they can't do anything about it, WOW. How shady! You have a sale and next thing your customers lose out because you have no plan B on payments. How is this my problem? When did it begin to be my problem? You can see the payment but you can't process it, hmmm such a big company coming with such lame ass excuses for business. </p> <p>I've never been so disappointed, ever. </p> <p>And you know no one is willing to help because I'm here asking so there's no way to reverse payment and pay you manually, NO! "Our system is not built that way" I suggest you stop paying whoever it is who works on your ****ty system. I've shopped everywhere, Amazon, Zando, Takealot etc. and I've never had any problems, never mind problems I've never called in and spoke to people who are just not willing to help you in anyway. </p> <p>I'm going to pay up & cancel my account because you don't deserve a customer like me. Sorry I can't do business with shady people. </p> <p> </p>