KM
Kelebogile M
1 reviews | Active since Nov 2018
25 Nov 2018, 06:35
Service
Dear TFG, particularly Foschini is Johannesburg Cbd...
I am a plus size woman and I really did not appreciate how your store handles us, you chose to put Donna clothes in your store and we thank you, however, why must we go downstairs to fit clothes then back upstairs to pay? Why can you not just build us our own fitting room upstairs as you have given us a separate till??? And why do your plus size pants have no shape??? We are big not shapeless
FYI, the lady there was exceptional in helping us
Please do better... #tgf #foschiniGroup
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TFG's replyOfficial
29 Nov 2018, 15:35 Good day, We are sorry to hear about this and can imagine your frustration! Your feedback has been passed on to the team to investigate and a Service Champion will be in contact with you shortly. Kind Regards The Customer Support Team
Best regards,
TFG's reply29 Nov 2018, 15:35
Official
Good day, We are sorry to hear about this and can imagine your frustration! Your feedback has been passed on to the team to investigate and a Service Champion will be in contact with you shortly. Kind Regards The Customer Support Team
Best regards,