1 reviews | Active since May 2016

15 Feb 2017, 08:57

****med by TFG (Markham) / Pargo

<p>I placed an online order (p ********** 4) on Markham on 29 Nov 2016 To be delivered via their Pargo service to a local store. I was then told the deliuvary would be delayed as the drivers were on strike. It was closer to the festive season so i informed TFG about this and it was agreed telephonicaly that the order would be cancelled and my account refunded. I was never refunded. I then recieved an email that my order was collected (I don't know by who. Certainly not me). I spoke to the online store people again and Pargo and was promised this would be sorted. I have still receieved no feedback. I have been ****med by TFG for over R1000. Countless emails and phone calls. Messages to their Facebook page. Not happy at all. </p>

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Replies (2)
TFG
TFG's reply15 Feb 2017, 10:53
Official

Good day Sandile - lunga - nkosi,

Thank you for your comment.

We have escalated your concern to the E-commerce Department and a senior will revert shortly with feedback.

Thank you for contacting us regarding your experience.

Kind regards

The Customer Support Team

's update20 Feb 2017, 13:55
Reviewer Update

Yes. I'm still waiting to be contacted by them. I don't recommend anyone do business with this group. Order placed in December. It is now heading to March.