SS
Siza S
1 reviews | Active since Mar 2023
01 Mar 2023, 16:58
****!!!
Bought a phone at Total Sports Swaziland...Six months of using their phone then touch screen stops working...I take it back because it was still under warranty...guess what, they later claimed my warranty void because my phone was damaged by water. I had never put or dropped that phone in water...and I don't even have kids who could have dropped it in water...it had a screen guard and a well protective pouch...and had no single scratch... somehow I was quoted more than 3000 Rands to get it fixed... I hate TFG...they are ****ing people...why warranty a gadget if they still gone ****
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TFG's replyOfficial
02 Mar 2023, 08:38 Dear Siza
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
TFG's reply02 Mar 2023, 08:38
Official
Dear Siza
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly.
Kind Regards TFG Customer Support Team