1 reviews | Active since Sept 2022
Rude call center agent
Would give a negative rating if it were possible. The foschini group media/sale divisions call daily, numerous times. What's worse is that even though their numbers have been blocked, they call from different numbers with false names on true caller! How is this right? This is *****! They call HARASSINGLY.
I'm writing this review because of the last call received. On true caller, th name is listed as BOSS. I spoke to some man who was BEYOND RUDE, and when I told him that I've asked on numerous occasions to be removed from the call list, HE TOLD ME THAT HE WILL NOT DO MY JOB FOR ME! WHAT THE ACTUAL HELL KIND OF RESPONSE IS THAT?!??!!
How is it my job to remove myself from their call list? He refused to give me his name and surname but from the initial part of the call I recall his name being something along the lines of Samyrita. Not sure how true that is.
I AM VERY DISAPPOINTED WITH TFG AND THE PEOPLE THAT THEY EMPLOY. IT'S PATHETIC
We are truly sorry for the service you have received. As a customer-focused company, we strive to provide seamless and efficient customer service, and it's clear we let you down. We understand how frustrating this can be, and we apologize for any inconvenience caused.
We appreciate you taking the time to bring this matter to our attention, and we assure you that we are taking immediate steps to resolve the issue. We will do everything we can to regain your trust and restore your confidence in our services.
You will receive a reference number shortly, and we will keep you informed of our progress. Thank you for your patience and understanding.
TFG Customer Support Team
We are truly sorry for the service you have received. As a customer-focused company, we strive to provide seamless and efficient customer service, and it's clear we let you down. We understand how frustrating this can be, and we apologize for any inconvenience caused.
We appreciate you taking the time to bring this matter to our attention, and we assure you that we are taking immediate steps to resolve the issue. We will do everything we can to regain your trust and restore your confidence in our services.
You will receive a reference number shortly, and we will keep you informed of our progress. Thank you for your patience and understanding.
TFG Customer Support Team