wM
winnie M

1 reviews | Active since Jan 2015

08 Jan 2021, 19:50

Rude , bad service and attitude

I was at Jet Kempton park to exchange my items , and a rude lady by the of Lekogang Rakgate *** @ 09:09:55. She called me and when I get to the till she then said I am coming back and she took hundred from her till and she went ...she came back with 2 R 50 ... she gave the other customer...and she then take my card ,swipe it and I was waiting and waiting I then ask what's wrong .... she rep**** the system is slow ... and ask her why u dont tell me that the system is slow after I waited for u to get chance and she never rep**** and she carry it on talking to her colleague...and the time she went to get change her colleague was there ... okay then the sale went through...and the time I was taking my plastic bags ... she then called another customer, while I am still standing there ...without saying thank you or I am sorry for the delay...to me was like go away *****. She has very bad attitude shame .I am not happy with her service at all.

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Replies (1)
TFG
TFG's reply11 Jan 2021, 08:57
Official
Dear Winnie Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority.   The reference number for this query will be emailed to you shortly.     Kind Regards TFG Customer Support Team