PN
Peter N
1 reviews | Active since Jan 2021
14 Jan 2021, 16:07
RUDE ARROGANT STAFF MEMBER HILDEGARD REFUSING TO GIVE SURNAME - TFG COMPLAINTS DEPT
Terrible service received from HILDEGARD who conveniently forgot her surname at TFG (High Value Department) I am still in complete disbelief that TFG employs such rude arrogant people - shocking shocking in these tough economic times service should be excellent instead I cannot wait to close my account
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TFG's replyOfficial
15 Jan 2021, 08:36Dear Peter
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be emailed to you shortly.
Kind Regards
TFG Customer Support Team
TFG's reply15 Jan 2021, 08:36
Official
Dear Peter
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be emailed to you shortly.
Kind Regards
TFG Customer Support Team