EM
Eusebia M

1 reviews | Active since Jul 2015

17 Jul 2018, 13:48

Rude agents from pienaar

Yes I know I'm owing the account and i paid late with only 1 day late I'm not running away I ****en get paid on the last day of the month and if my money is late wat am i supposed To do and I get annoying ppl who are ruthless telling me wen I they call me I'm paying for the call it's very annoying having to be called every after two minutes and i must pay for them calling me so tell ur pienaar ppl to stop ****en calling me I don't have money to pay them my account is not decreasing I don't even know wat am I paying for anymore your money will be in every month if not last day it will be by the 2nd so stop calling me I made payment last month what the hell do u want

0
Replies (3)
TFG
TFG's reply17 Jul 2018, 14:04
Official

Good day KARABO2

We’re so sorry to hear you had a bad experience! This definitely isn’t what we want to hear, and we’ll be sure to address the issue to ensure this doesn’t happen again. We’ve passed your details on to the manager, who will get in touch with you directly.

Thanks,

The Customer Support team

EM
Eusebia M's update17 Jul 2018, 15:02
Reviewer Update
I dnt Wana be contacted I'm paying the account if I am unable to pay on the last day of the month it will be by the 1st or 2nd now stop harassing me I'm not running away I have been paying all this months just because I paid on the 1st I have to be called by 50 agents who are rude treating me like I am a ******** this better stop or I will take it further be it ombudsman Facebook Twitter Instagram I will post everywhere and tell them about tfg customer service my account keep increasing instead of it decreasing stop. Harassing me
TFG
TFG's reply17 Jul 2018, 15:17
Official

Good day KARABO2

We have sent an email asking for your account details so that we could see who contacted you but received no response.

Once we have this information, we will be able to assist in possibly preventing such calls from being received again.

Kind regards

The Customer Support team