******* service, never again
I was called on Tuesday in relations to my laybuy being shipped to DBN, TFG pav has not called me in regarding to it, is this the service I get? It was paid a long time ago, funny when you late with payment you are threatened, but we have to endure the Horrible service. Nx so mad Argh
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Replies (2)'s updateReviewer Update
10 Aug 2021, 09:00Still no response at all. What service is this
's update10 Aug 2021, 09:00
Reviewer Update
Still no response at all. What service is this
TFG's replyOfficial
10 Aug 2021, 10:05 Good day Puleng We’re extremely sorry for the service you have received. It’s extremely important for us to deliver seamless customer service at all times, we are so sorry to have disappointed you. We appreciate you bringing this matter to our attention. We fully understand your frustration; we assure you that this issue will be dealt with immediately. Thank you for your patience, you will be receiving your reference number for this query shortly. Take care and be safe. Warm regards TFG Customer Support Team
TFG's reply10 Aug 2021, 10:05
Official
Good day Puleng We’re extremely sorry for the service you have received. It’s extremely important for us to deliver seamless customer service at all times, we are so sorry to have disappointed you. We appreciate you bringing this matter to our attention. We fully understand your frustration; we assure you that this issue will be dealt with immediately. Thank you for your patience, you will be receiving your reference number for this query shortly. Take care and be safe. Warm regards TFG Customer Support Team