LJ
Liz J
1 reviews | Active since Dec 2016
08 Sept 2021, 08:04
Ripp off
The 08/09/21 still no feedback from anyone at Foshini. Yet I received more phone calls advising me i owe money and need to pay. I have been Handed over for buying nothing from the Store. I would Like to know what was my purchase and where did I purchase this. How do i owe so much money without buying anything this is a total ripp off I am awaiting feedback urgently
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TFG's replyOfficial
08 Sept 2021, 19:21Dear Liz Thank you for taking the time to share your experience with us, we would like to apologize for the frustration we have caused you – customer satisfaction is our top priority, we are truly sorry that was not demonstrated to you. We would love to take the opportunity to regain your trust; we completely understand how frustrated you are, we would be happy to turn this experience around for you. This matter will be addressed with the highest priority, your reference number will be sent to you shortly. Warm regards TFG Customer Support Team
TFG's reply08 Sept 2021, 19:21
Official
Dear Liz Thank you for taking the time to share your experience with us, we would like to apologize for the frustration we have caused you – customer satisfaction is our top priority, we are truly sorry that was not demonstrated to you. We would love to take the opportunity to regain your trust; we completely understand how frustrated you are, we would be happy to turn this experience around for you. This matter will be addressed with the highest priority, your reference number will be sent to you shortly. Warm regards TFG Customer Support Team