1 reviews | Active since Mar 2009
Ridiculous service charge
<p>I opened a Tfg account at @home and decided to try the 6 months as cash option buy purchasing an item for R159. When I opened the account I was assured that 6 months as cash is interest free, I also asked if there were any charges for using the account and was once again assured there was not. </p> <p>Now I get my account and there is a service fee of R8.95! If I pay that every month I'll pay nearly R54 extra on a R159 item! That's more than 33 percent added to the item. That is totally unacceptable! If this is your policy consider the account closed. </p>
Good day rignold,
Thank you for your comment.
We have escalated your concern to the Customer Services Department and a senior will revert shortly with feedback.
Thank you for contacting us regarding your experience.
Kind regards
The Customer Support Team
Good day rignold,
Thank you for your comment.
We have escalated your concern to the Customer Services Department and a senior will revert shortly with feedback.
Thank you for contacting us regarding your experience.
Kind regards
The Customer Support Team
