Refund Request Query

Wanted to know if I can cancel my lay-bye which was made about 3 months ago at American Swiss in Parow Centre and get a refund of the deposit. I no longer require it as my wife purchase other items for us. My name is Joseph Noah and I can provide my ID NUMBER: 7 8 0 5 2 9 5 1 3 4 0 8 9 and contact number is 0 8 1 3 1 6 7 3 9 9