NM
Nkosana M
1 reviews | Active since Nov 2015
16 Jul 2023, 13:35
Refund Request
I bought shoes on the 16th of July 2021, at Foschini Sandton for my aunt. She has been complaining ;about the shoes, as she says they giving her cornes. They still in good shape, with the box still in good shape. I still have the proof of purchase, and request a refund. As the shoes are not in use. Your assistance would be highly appreciated. Style Number: *** STUD OUTSOLE TOWNSHOE BLACK SIZE 6 AMOUNT: R450
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TFG's replyOfficial
16 Jul 2023, 14:31Hello
Thank you for taking the time to share your experience with us.
We understand that it can be frustrating when things don't go as planned, and we apologize for any inconvenience caused.
We want you to know that we take your feedback seriously and will work to address the issue as quickly as possible.
Our team is committed to providing excellent customer service, and we're sorry that we fell short of your expectations.
We appreciate your patience as we work to resolve the matter.
We will send you a reference number shortly and keep you updated on our progress.
Please don't hesitate to reach out if you have any further concerns.
Thank you for taking the time to share your experience with us.
We understand that it can be frustrating when things don't go as planned, and we apologize for any inconvenience caused.
We want you to know that we take your feedback seriously and will work to address the issue as quickly as possible.
Our team is committed to providing excellent customer service, and we're sorry that we fell short of your expectations.
We appreciate your patience as we work to resolve the matter.
We will send you a reference number shortly and keep you updated on our progress.
Please don't hesitate to reach out if you have any further concerns.
TFG's reply16 Jul 2023, 14:31
Official
Hello
Thank you for taking the time to share your experience with us.
We understand that it can be frustrating when things don't go as planned, and we apologize for any inconvenience caused.
We want you to know that we take your feedback seriously and will work to address the issue as quickly as possible.
Our team is committed to providing excellent customer service, and we're sorry that we fell short of your expectations.
We appreciate your patience as we work to resolve the matter.
We will send you a reference number shortly and keep you updated on our progress.
Please don't hesitate to reach out if you have any further concerns.
Thank you for taking the time to share your experience with us.
We understand that it can be frustrating when things don't go as planned, and we apologize for any inconvenience caused.
We want you to know that we take your feedback seriously and will work to address the issue as quickly as possible.
Our team is committed to providing excellent customer service, and we're sorry that we fell short of your expectations.
We appreciate your patience as we work to resolve the matter.
We will send you a reference number shortly and keep you updated on our progress.
Please don't hesitate to reach out if you have any further concerns.