TM
Tebatso M
1 reviews | Active since Mar 2018
24 Aug 2021, 08:11
Refund/ ref p***
On Friday the 20th of August 2021 I successfully bought fabiani sneakers on tfg group online side.I got confirmation that my purchase was successful and money was deducted from my debit card.
On Sunday I was informed that they don't have the sneakers although they took my money and they said they will refund me immediately which they didn't.
Your services sucks and I want my money so that I can shop with stores that they can deliver. I want my money ASAP.
Helpful (0)
Replies (1)0
Replies (1)
TFG's replyOfficial
24 Aug 2021, 08:54 Dear Tebatso Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services. This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly. Kind Regards TFG Customer Support Team
Best regards,
TFG's reply24 Aug 2021, 08:54
Official
Dear Tebatso Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services. This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via SMS shortly. Kind Regards TFG Customer Support Team
Best regards,