KM
Khanyie M
1 reviews | Active since Jan 2014
28 May 2020, 17:45
Refund my money!
This is the second time TFG is disappointing me! I made an online e card and they claim it was sent on the same date. There is only 1 email address mentioned and I don’t know which other email they sent it to, also, ecard has no physical address so where did you possibly send it to. Please refund my money ASAP. Will NEVER EVER BUY ANYTHING FROM TFG! p***
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Replies (2)KM
Khanyie M's updateReviewer Update
29 May 2020, 10:08NEVER MIND, I CALLED YOUR CALL CENTER AND THEY SEND IT! So forget about the refund, this is the last time I buy from TFG! Clearly you have lots of customers and don’t need some of us.
KM
Khanyie M's update29 May 2020, 10:08
Reviewer Update
NEVER MIND, I CALLED YOUR CALL CENTER AND THEY SEND IT! So forget about the refund, this is the last time I buy from TFG! Clearly you have lots of customers and don’t need some of us.
TFG's replyOfficial
28 Aug 2020, 14:53Dear Khanyie
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be emailed to you shortly.
Kind Regards
TFG Customer Support Team
TFG's reply28 Aug 2020, 14:53
Official
Dear Khanyie
Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority.
The reference number for this query will be emailed to you shortly.
Kind Regards
TFG Customer Support Team