LM
Lesego M

1 reviews | Active since Jan 2019

17 Feb 2023, 15:49

Refund!!!!!

I ordered shoes online. First transaction my order was cancelled. no refund. I did another transaction and it was successful and received the goods.

I need my refund back. i have been calling, sending statements, everything. People in the online dep are confusing my order with the successful one. order number: p***

please refund me!!!!!!

0
Replies (1)
TFG
TFG's reply17 Feb 2023, 18:05
Official
Dear Lesego 
Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services.

This matter will be addressed and resolved with the highest priority.  

The reference number for this query will be sent to you via SMS shortly.    
Kind Regards TFG Customer Support Team