1 reviews | Active since Apr 2011
Received items priced tag 20% lower than paid price!
I bought a rugby jersey for my boy from TFG online shop. The jersey was delivered with the price tag still attached. The price was 20% lower than I paid. I logged a request with TFG and they answered with a mail requesting the order number and photos as proof. The stated they will give feedback with their decisions. No feedback off-course. I received a service evaluation mail which I did not rate them high on and also explained why. They requested my order number and photos as proof... With a response that they will give me their decision later... A real SA service level company. You lost a customer. Come and get your stuff and give me my money back.
Good day louwjvr
Thank you for your comment.
The information has been brought to our attention and will be escalated to the relevant department for assistance.
We thank you for contacting us in this regard and assure you of our best service at all times.
Kind Regards
The Customer Support Team
Good day louwjvr
Thank you for your comment.
The information has been brought to our attention and will be escalated to the relevant department for assistance.
We thank you for contacting us in this regard and assure you of our best service at all times.
Kind Regards
The Customer Support Team